My firends acc have ben hacked

by Pingvin | 09/07/2008 07:06:48

Pingvin

Hello! my friends account have been hacked he lost 4800Gold hes mounts all hes bags and more stuff can he get his stuff back or not?

by Xaldavan | 09/07/2008 16:21:05

Xaldavan

Hi Pingvin.

Your friend will need to follow the steps outlined in the following sticky thread:

[Guide] How to Recover a Compromised Account

If, for any reason, he is unable to reset the password and log in to the Account, he will need to contact our Administration Team via the following web form:

http://www.wow-europe.com/support/securitywebform/securitywebform3.htm
l


I would also recommend reading the following threads, which contain some essential information on PC and account security:

____- New Trojans found by Launcher http://forums.wow-europe.com/thread.html?topicId=282518345
[Guide] How to REALLY avoid getting hacked.

We will do all we can to investigate the losses and restore those we verified as lost. Best of luck to your friend.

Xaldavan.
Game Master / / Customer Service Forum Representative - EN

"Yesterday is history, tomorrow is a mystery, but today is a gift. That is why it is called the present."

Bump! Recently Bumped Threads

 

Blizzard Announcement Recent Blizzard Announcements

 

We suggest