My charachter deleted.
by Huntürk | 13/05/2008 00:42:27 My character has been deleted from hackers(powerlevel or anythinks). My account have "lknfgşosrn" name's char on all server and my main big char's deleted. Keco(Deathwing-druid-60) and Keco(Aggramar-warrior-56). How can you help me? I used "contact us" part but I didn't talk any authorized. I played to Keco(Deatwing) on 03.05.2008 but on 05.05.2008 my character is not there :( if you can contact me please do this.. <SNIP> [ Post edited by Issuntril ] |
by Issuntril | 13/05/2008 10:42:28 Hi Huntürk, Please do not post personal information here on the forums such as your Email address, as this can lead to further problems with your account security. If you still have access to your account then you need to report this to us by way of in-game ticket immediately. You can find a useful guide on how to do this at: Guide: How to make a ticket  If you need to submit a ticket to us from a brand new character, then that should be fine. If you have no access to your account at all then you need to report this incident to our account administration department immediately. This can be done using the following web form: http://www.wow-europe.com/support/securitywebform/securitywebform.html ?lan=en Please fill in all of the requested fields, and we will be able to investigate the incident fully and return your account to you. You can find further information on How to Recover a Compromised Account at: How to Recover a Compromised Account Also, I would strongly recommend that you read the following threads on PC and account security: ____- New Trojans found by Launcher http://forums.wow-europe.com/thread.html?topicId=282518345 How to REALLY avoid getting hacked. Best of luck! Issuntril |
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