Hacked two times, webform......

by Runordie | 13/07/2008 11:54:42

Runordie

Hello

on the date: 11.07.2008 ,
i called blizzard for a charachter payment issue
they asked my two account names, tough no paswords at all

after the call, i wanted to start WoW*
but i couldnt log in ,and my pasword was changed.
after pasword retrieve, i got my pasword ofc back
opened a GM ticket, with i was hacked
"noticin my gear and items were gone"

after 8 hours they replied with: we will look in it again....
so after spendin the whole night online checkin my account, i fell asleep.
the morning after, i notice that my other Account is hacked aswell !
2 Accounts hacked, after a call with blizzard ????

Anyways, since blizzard was lackin with my other account..
i filled in a Webform with my other account.....

GM - restored my items after 4 days, on the first account, without even telling -.- tough thnx :)
Webform..... after 5 days i get suspended, and 3 days later im still waitin, without even a little comment
about my account status.......

my question more is......
why even use a Webform ?!
readin all comments on this forum, they all have problems with the respond time, from that team
or they dont even help at all....

*A GM can help me.... with a hacked account
But a special team can't , let alone informing people....*

Webform use ???????

by Xaldavan | 13/07/2008 18:14:49

Xaldavan

My pleasure.

Xal.
Game Master / / Customer Service Forum Representative - EN

"Yesterday is history, tomorrow is a mystery, but today is a gift. That is why it is called the present."

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