ERROR #132 When taking an flight in azeroth

by Littleone | 24/10/2007 12:21:54

Littleone

Almost every time i take a flight with my main char in Azeroth i get a crash with this error :
Can u tell me what could be wrong ? all options to max

Proc : Intel Core2 Duo E6750 2666MHz
Mainboard: Gigabyte GA-P35-DS3
Ram: Corsair 2 X 1024 MB DDR2 / 800 MHz / 5-5-5-12
Video: Leadtek WinFast PX8800 GTS TDH 320 MB
HDD: Western Digital WD3200AAKS 320 GB
OS: Windows Vista Ultimate 32-Bit
Video driver v163.69
DirectX 10.0


==============================================================================
World of WarCraft (build 7359)

Exe: D:\Jocuri\World of Warcraft\WoW.exe
Time: Oct 24, 2007 3:13:12.844 PM
User: Silviu
Computer: SILVIU-PC
------------------------------------------------------------------------------

This application has encountered a critical error:

ERROR #132 (0x85100084) Fatal Exception
Program: D:\Jocuri\World of Warcraft\WoW.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 001B:004C855C

The instruction at "0x004C855C" referenced memory at "0x00000000".
The memory could not be "read".


WoWBuild: 7359
------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

EAX=19AC0018 EBX=00C4A0A8 ECX=00000140 EDX=00000000 ESI=00000140
EDI=00000000 EBP=0012FA90 ESP=0012FA50 EIP=004C855C FLG=00210202
CS =001B DS =0023 ES =0023 SS =0023 FS =003B GS =0000


----------------------------------------
Stack Trace (Manual)
----------------------------------------

Address Frame Logical addr Module

004C855C 0012FA90 0001:000C755C D:\Jocuri\World of Warcraft\WoW.exe
004C86CA 0012FAB4 0001:000C76CA D:\Jocuri\World of Warcraft\WoW.exe
006DE276 0012FAD0 0001:002DD276 D:\Jocuri\World of Warcraft\WoW.exe
006E160E 0012FB38 0001:002E060E D:\Jocuri\World of Warcraft\WoW.exe
006DE547 0012FB54 0001:002DD547 D:\Jocuri\World of Warcraft\WoW.exe
006D67F6 0012FB68 0001:002D57F6 D:\Jocuri\World of Warcraft\WoW.exe
006DD8F3 0012FBC4 0001:002DC8F3 D:\Jocuri\World of Warcraft\WoW.exe
006DE709 0012FBEC 0001:002DD709 D:\Jocuri\World of Warcraft\WoW.exe
006D684F 0012FC18 0001:002D584F D:\Jocuri\World of Warcraft\WoW.exe
006ADE7B 0012FC80 0001:002ACE7B D:\Jocuri\World of Warcraft\WoW.exe
006ADFE0 0012FC9C 0001:002ACFE0 D:\Jocuri\World of Warcraft\WoW.exe
00430315 0012FCB8 0001:0002F315 D:\Jocuri\World of Warcraft\WoW.exe
00739268 0012FCC8 0001:00338268 D:\Jocuri\World of Warcraft\WoW.exe
0042BAA8 0012FD54 0001:0002AAA8 D:\Jocuri\World of Warcraft\WoW.exe
0042C82D 0012FD6C 0001:0002B82D D:\Jocuri\World of Warcraft\WoW.exe
0042CC58 0012FD7C 0001:0002BC58 D:\Jocuri\World of Warcraft\WoW.exe
0043BC00 0012FE48 0001:0003AC00 D:\Jocuri\World of Warcraft\WoW.exe
0042065B 0012FE78 0001:0001F65B D:\Jocuri\World of Warcraft\WoW.exe
0041DA99 0012FEEC 0001:0001CA99 D:\Jocuri\World of Warcraft\WoW.exe
0041EF41 0012FF04 0001:0001DF41 D:\Jocuri\World of Warcraft\WoW.exe
00405A88 0012FFA0 0001:00004A88 D:\Jocuri\World of Warcraft\WoW.exe
76583833 0012FFAC 0001:00042833 C:\Windows\system32\kernel32.dll
7797A9BD 0012FFEC 0001:000399BD C:\Windows\system32\ntdll.dll

----------------------------------------
Stack Trace (Using DBGHELP.DLL)
----------------------------------------

004C855C WoW.exe <unknown symbol>+0 (0x0000000A,0x0B725008,0x00000001,0x0B725008)


----------------------------------------
Loaded Modules
----------------------------------------

0x00170000 - 0x00181000 C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll
0x00400000 - 0x00DF6000 D:\Jocuri\World of Warcraft\WoW.exe
0x04150000 - 0x04179000 C:\Windows\system32\imagehlp.dll
0x042A0000 - 0x04797000 C:\Windows\system32\nvd3dum.dll
0x0E370000 - 0x0E388000 C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\dnsq.dll
0x10000000 - 0x10069000 D:\Jocuri\World of Warcraft\DivxDecoder.dll
0x2C400000 - 0x2C518000 D:\Jocuri\World of Warcraft\dbghelp.dll
0x6C3B0000 - 0x6C5C0000 C:\Windows\AppPatch\AcGenral.DLL
0x6CAF0000 - 0x6CBBB000 C:\Windows\system32\OPENGL32.dll
0x6CC60000 - 0x6CC83000 C:\Windows\system32\GLU32.dll
0x6D450000 - 0x6D45D000 C:\Windows\system32\sfc_os.DLL
0x6D510000 - 0x6D5F6000 C:\Windows\system32\DDRAW.dll
0x6D6F0000 - 0x6D752000 C:\Windows\system32\mscms.dll
0x6D7D0000 - 0x6D844000 C:\Windows\AppPatch\AcSpecfc.DLL
0x6D850000 - 0x6D856000 C:\Windows\system32\DCIMAN32.dll
0x6F210000 - 0x6F241000 C:\Windows\system32\TAPI32.dll
0x6F250000 - 0x6F264000 C:\Windows\system32\rasman.dll
0x6F270000 - 0x6F2B7000 C:\Windows\system32\RASAPI32.dll
0x70CB0000 - 0x70CBC000 C:\Windows\system32\rtutils.dll
0x71110000 - 0x71197000 C:\Windows\AppPatch\AcLayers.DLL
0x712D0000 - 0x712EE000 C:\Windows\system32\ShimEng.dll
0x72570000 - 0x72582000 C:\Windows\system32\pnrpnsp.dll
0x72590000 - 0x7259F000 C:\Windows\system32\napinsp.dll
0x725A0000 - 0x725A8000 C:\Windows\System32\winrnr.dll
0x72630000 - 0x72636000 C:\Windows\system32\sensapi.dll
0x72FD0000 - 0x73011000 C:\Windows\system32\WINSPOOL.DRV
0x73140000 - 0x73146000 C:\Windows\system32\rasadhlp.dll
0x73150000 - 0x73155000 C:\Windows\system32\sfc.dll
0x73160000 - 0x73166000 C:\Windows\system32\d3d8thk.dll
0x73170000 - 0x7332A000 C:\Windows\system32\d3d9.dll
0x73940000 - 0x7394C000 C:\Windows\system32\dwmapi.dll
0x73D40000 - 0x73DC6000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\COMCTL32.dll
0x743B0000 - 0x743C5000 C:\Windows\system32\MSACM32.dll
0x744B0000 - 0x74516000 C:\Windows\System32\audioeng.dll
0x74520000 - 0x74541000 C:\Windows\System32\audioses.dll
0x745A0000 - 0x745AF000 C:\Windows\system32\NLAapi.dll
0x74740000 - 0x74778000 C:\Windows\system32\OLEACC.dll
0x74780000 - 0x747B3000 C:\Windows\system32\WINMM.dll
0x74C60000 - 0x74C87000 C:\Windows\System32\MMDevApi.dll
0x74F20000 - 0x74F5F000 C:\Windows\system32\UxTheme.dll
0x75210000 - 0x7523D000 C:\Windows\system32\WINTRUST.dll
0x75380000 - 0x75387000 C:\Windows\System32\AVRT.dll
0x753C0000 - 0x753E1000 C:\Windows\system32\NTMARTA.DLL
0x75470000 - 0x754A8000 C:\Windows\system32\rsaenh.dll
0x754B0000 - 0x754F5000 C:\Windows\system32\schannel.dll
0x75670000 - 0x75676000 C:\Windows\System32\wshtcpip.dll
0x756E0000 - 0x7571B000 C:\Windows\system32\mswsock.dll
0x75720000 - 0x75728000 C:\Windows\system32\VERSION.dll
0x75760000 - 0x75766000 C:\Windows\System32\wship6.dll
0x75810000 - 0x75817000 C:\Windows\system32\credssp.dll
0x758D0000 - 0x758F0000 C:\Windows\system32\dhcpcsvc6.DLL
0x758F0000 - 0x758F7000 C:\Windows\system32\WINNSI.DLL
0x75900000 - 0x75935000 C:\Windows\system32\dhcpcsvc.DLL
0x75960000 - 0x75979000 C:\Windows\system32\IPHLPAPI.DLL
0x75A10000 - 0x75B01000 C:\Windows\system32\CRYPT32.dll
0x75B10000 - 0x75B24000 C:\Windows\system32\MPR.dll
0x75B50000 - 0x75B62000 C:\Windows\system32\MSASN1.dll
0x75B70000 - 0x75BDA000 C:\Windows\system32\NETAPI32.dll
0x75BE0000 - 0x75C0B000 C:\Windows\system32\DNSAPI.dll
0x75C90000 - 0x75E24000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll
0x75E30000 - 0x75E41000 C:\Windows\system32\SAMLIB.dll
0x76060000 - 0x7608C000 C:\Windows\system32\apphelp.dll
0x76090000 - 0x760A4000 C:\Windows\system32\Secur32.dll
0x760B0000 - 0x760CE000 C:\Windows\system32\USERENV.dll
0x76160000 - 0x76167000 C:\Windows\system32\PSAPI.DLL
0x76200000 - 0x762AA000 C:\Windows\system32\msvcrt.dll
0x762B0000 - 0x76377000 C:\Windows\system32\MSCTF.dll
0x76380000 - 0x7641E000 C:\Windows\system32\USER32.dll
0x76420000 - 0x764DF000 C:\Windows\system32\ADVAPI32.dll
0x764E0000 - 0x7652B000 C:\Windows\system32\GDI32.dll
0x76530000 - 0x76533000 C:\Windows\system32\Normaliz.dll
0x76540000 - 0x76618000 C:\Windows\system32\kernel32.dll
0x76620000 - 0x766AC000 C:\Windows\system32\OLEAUT32.dll
0x766B0000 - 0x766F9000 C:\Windows\system32\WLDAP32.dll
0x76700000 - 0x76745000 C:\Windows\system32\iertutil.dll
0x76750000 - 0x76894000 C:\Windows\system32\ole32.dll
0x768A0000 - 0x76A28000 C:\Windows\system32\SETUPAPI.dll
0x76A30000 - 0x76AB4000 C:\Windows\system32\CLBCatQ.DLL
0x76AC0000 - 0x76B15000 C:\Windows\system32\SHLWAPI.dll
0x76B20000 - 0x76BEF000 C:\Windows\system32\WININET.dll
0x76BF0000 - 0x76C64000 C:\Windows\system32\COMDLG32.dll
0x76C70000 - 0x7773E000 C:\Windows\system32\SHELL32.dll
0x77740000 - 0x77803000 C:\Windows\system32\RPCRT4.dll
0x77810000 - 0x77934000 C:\Windows\system32\urlmon.dll
0x77940000 - 0x77A5E000 C:\Windows\system32\ntdll.dll
0x77A60000 - 0x77A69000 C:\Windows\system32\LPK.DLL
0x77A70000 - 0x77A9D000 C:\Windows\system32\WS2_32.dll
0x77AD0000 - 0x77AD6000 C:\Windows\system32\NSI.dll
0x77AE0000 - 0x77B5D000 C:\Windows\system32\USP10.dll
0x77B60000 - 0x77B7E000 C:\Windows\system32\IMM32.dll

[ Post edited by Littleone ]

by Torzelyn | 25/10/2007 10:14:59

Torzelyn

Hi Littleone,

This lines here:


Q u o t e:
0x00170000 - 0x00181000 C:\PROGRA~1\KASPER~1\KASPER~1.0\r3hook.dll
0x00400000 - 0x00DF6000 D:\Jocuri\World of Warcraft\WoW.exe
0x04150000 - 0x04179000 C:\Windows\system32\imagehlp.dll
0x042A0000 - 0x04797000 C:\Windows\system32\nvd3dum.dll
0x0E370000 - 0x0E388000 C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\dnsq.dll

0x10000000 - 0x10069000 D:\Jocuri\World of Warcraft\DivxDecoder.dll


Are a bit strange.

Please firstly make sure you've got the latest Drivers installed for your Graphics Card.

If you're not sure what Graphics Card you have, please refer to this guide:
http://eu.blizzard.com/support/article.xml?articleId=22628

A list of common updates is here:
http://eu.blizzard.com/support/article.xml?articleId=22630

I would also recommend doing a full Spyware scan, as one of the lines seems to be related to a malicious program.

If that doesn't come up with anything or doesn't help, please also try disabling your Kaspersky program when trying the game, to see if this helps.

Let us know what happens.

by Torzelyn | 25/10/2007 16:43:52

Torzelyn

Hello again Littleone,

Since the error mentions a 'TaxiButton', could you try running the Repair Tool found in the main World of Warcraft directory?

Please choose the Reset and Check files option and let this complete.

Let us know what happens after this.

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