Can't log into character! Help!

by Chozen | 20/05/2010 17:29:40

Chozen

Hello,

So I just recently turned back to WoW and wanted to log in, now it says ..

"You can not log in until the character update process you recently initiated is complete"

I haven't done anything related to WoW for a month so I honestly do not know what to do with this.

I assume it's some sort of service like character name change cause when I try to change my name it says I'm ineligible. How do I cancel this? It's really annoying.

Thanks in advance.

by Irylinne | 20/05/2010 19:04:19

Irylinne

Greetings Chozen,

This is definitely something that our billing team will need to take a look at for you, and I recommend phoning or emailing them as soon as is convenient for you. Please note that we have been quite busy lately, and it may take between 24-48 hours to receive a reply to any email sent to us:

Billing Support issues
Billing Support Issues

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