Cant log in....

by Jero | 06/05/2007 21:31:28
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Jero

i have 2 accounts on same server. 1 of those is this . i cant log in on other becouse it says "u have used up your prepaid time for this account. please purchase more to continue playin." ok, i understand what it means, but my paying method is by credit card (always been and same credit card used for this account) and also when i log in www.wow-europe.com/account it says that
Account Status:
Active
This account is active and can be used for playing.

so, what is wrong please? also cant log in on forums with that account!?!?!

also send Web form complain but no answer.

by Issuntril | 08/05/2007 00:56:38
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Issuntril

Hi guys,

Unfortunately the Game Master team cannot assist with any billing or payment related problems. For any assistance with such matters, please contact our Account and Billing department. You can find their contact details at:

http://www.wow-europe.com/en/support/accountbilling.html

Best of luck!

Issuntril

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