Authenticator not arrived and cant contact...
by Puballday | 03/10/2008 13:49:49 Hi, I ordered the Blizzard Authenticator on 15th september and money was taken from my account on 18th september. While I accept it may take some time, it is now over 2 weeks since i ordered this item and still has not arrived. I attempted to contact blizzard by email on wednesday, only to get the following message...
OK, so i wait a few days, still no delivery, still no response to mail support. So i try contact blizzard billing support on the number specified on their website, only to get a message that their queues are too long and wont accept hold anymore people in the queue. So, i've had a) no item delivered after over 2 weeks, b) email support seems to be not working, or at least it looks like ill never get a response and c) they wont even answer their phones. So what now? I really want to get this sorted in a way to cause as little hassle as possible, but im starting to run into too many brick walls. Can someone from blizzard please help? Perhaps even contact me or something? Thanks |
by Wryxian | 03/10/2008 14:44:43 These forums are monitored by the Community team, as such this is the wrong place for such a subject. Please contact our billing department. Thanks. :-) To contact our Billing department, please check the following page: http://www.wow-europe.com/en/support/accountbilling.html [ Post edited by Wryxian ] "Be the change that you want to see in the world. " ~ Mohandas Gandhi |
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