- The Date and Time that you created the tracert file: 20/11/2010
- Your town and Country: Italy
- The hour and date when you experience the problems the most: all the day
- When did this problem start:since 4.0
- Realm played: Runtetotem/stormrage
- Internet Service Provider: Teletu/Tele2
- How fast is your internet connection?: 7 mb
- The in game latency bar reading: from 1000 to 5000
- Modem model: D-link dls-2640B
- Network card model if one is used: Controller Gigabit Ethernet PCI-E Marvell Yukon 88E8056
- Router model (if used):D-link dls-2640B
- Firewall Software (if used): no one
- Do you share your connection?: no
- Connection used, (USB, Ethernet or Wifi): ethernet
- Could you please try to create characters on Karazhan, Kor'gall and Spinebreaker to test if the latency persists on these realms?: sure
- Your characters location on the realm (which zone you are in):in every zones
- Name of the instance (in the case that you are in an instance):everywhere
- What exactly happens? (Make sure to describe this as well as you can): too much latency to play...impossible!!!!


Traccia instradamento verso 195.12.240.164 su un massimo di 30 punti di passaggio

1 1 ms <1 ms 2 ms 192.168.1.1
2 47 ms 47 ms 45 ms net-93-146-128-1.cust.dsl.teletu.it [93.146.128.1]
3 * * * Richiesta scaduta.
4 * * * Richiesta scaduta.
5 * * * Richiesta scaduta.
6 * * * Richiesta scaduta.
7 51 ms 50 ms 50 ms 93.179.134.57
8 59 ms 51 ms 51 ms 85.205.30.61
9 52 ms 61 ms 50 ms xe-11-0-0.bar1.Milan1.Level3.net [213.242.65.49]
10 51 ms 53 ms 52 ms ae-0-11.bar2.Milan1.Level3.net [4.69.142.190]
11 60 ms 68 ms 59 ms ae-14-14.ebr1.Frankfurt1.Level3.net [4.69.142.194]
12 * * * Richiesta scaduta.
13 61 ms 60 ms 60 ms ae-4-99.edge4.Frankfurt1.Level3.net [4.68.23.204]
14 60 ms 60 ms 59 ms telia-level3.frankfurt1.level3.net [4.68.111.102]
15 * * * Richiesta scaduta.
16 * * * Richiesta scaduta.
17 * * * Richiesta scaduta.
18 * * * Richiesta scaduta.
19 * * * Richiesta scaduta.
20 * * * Richiesta scaduta.
21 * * * Richiesta scaduta.
22 * * * Richiesta scaduta.
23 * * * Richiesta scaduta.
24 * * * Richiesta scaduta.
25 * * * Richiesta scaduta.
26 * * * Richiesta scaduta.
27 * * * Richiesta scaduta.
28 * * * Richiesta scaduta.
29 * * * Richiesta scaduta.
30 * * * Richiesta scaduta.

Traccia completata.


1 month that i can't play....r u ready to help me?!

Can you make a path ping to your realm:
http://eu.blizzard.com/support/article.xml?articleId=36692

Hello,

Your trace route report is fine. As your computer is connecting through a Marvell Ethernet adapter, I'd recommend you to disable any Checksum Offload / Hardware Checksumming features through the Device Manager interface:
http://eu.blizzard.com/support/article/19465

Please bear in mind that Windows Vista / Windows 7 would list the aforementioned features as IPv4 TCP/UDP Offload entries, please disable them all and test the game.